Thank you for shopping with Cordy’s Corner!

We know you're excited to receive your order, and our team works hard to get orders packed and on their way as quickly and safely as possible.

This page explains our processing times, shipping options, tracking, address changes, delivery issues, and other important shipping information.

Order Processing

How long does it take for my order to ship?

Most orders are processed within 1–3 business days after your order is placed.

Processing time is separate from shipping/transit time.

Processing time is the time our team needs to receive, prepare, verify, pack, and hand your order over to the shipping carrier. Carrier transit time begins after your package has been picked up or accepted by the carrier.

Business days generally do not include weekends or holidays.

We May Need to Contact You About Your Order

Occasionally, we may need additional information or clarification before we can complete an order.

If we have a question about your order, a member of the Cordy’s Corner team may contact you using the email address or other contact information provided with your order.

Please keep an eye on your email after placing an order.

If we're unable to get the information we need, your order may be temporarily held and its shipment may be delayed until we receive a response.

Processing Delays

Although most orders leave our warehouse within our normal 1–3 business-day processing window, there may occasionally be circumstances that require additional processing time.

Possible causes include:

High order volume
Major sales or promotions
Holidays
Conventions or events
Severe weather
Inventory verification
An issue with your order
Waiting for information from the customer
Other unexpected circumstances

If there is a significant issue specifically affecting your order, we'll do our best to contact you.

Free Shipping

Cordy’s Corner offers free standard shipping on qualifying U.S. orders over $100.

Your merchandise subtotal must meet the applicable free-shipping requirement during checkout.

If your order qualifies, the available free-shipping option will be displayed during checkout.

Shipping Costs

For orders that do not qualify for free shipping, available shipping rates will be calculated and displayed during checkout.

Shipping costs may vary based on factors such as:

Package size
Package weight
Delivery destination
Available shipping service

Please review your shipping options and costs before completing checkout.

Shipping Carriers

Cordy’s Corner primarily ships orders using:

UPS
USPS – United States Postal Service

We do not offer FedEx shipping.

The carrier used for an individual order may depend on the package, destination, available service, and other shipping considerations.

Shipping Time vs. Processing Time

Please remember that processing time and shipping time are different.

Our normal 1–3 business-day processing time refers to the time before your package is handed over to the carrier.

Any estimated shipping or delivery timeframe provided by a carrier begins separately and is controlled by that carrier.

For example, choosing a faster shipping service does not necessarily shorten Cordy’s Corner's warehouse processing time.

Delivery Estimates

Any estimated delivery dates shown during checkout, provided in tracking information, or supplied by a shipping carrier are estimates rather than guaranteed delivery dates, unless a particular service explicitly states otherwise.

Once a package has entered the carrier's network, delivery timing may be affected by circumstances outside of Cordy’s Corner's control, including weather, transportation delays, holidays, carrier volume, and other disruptions.

Tracking Your Order

When will I receive tracking information?

Once your order has been prepared for shipment, tracking information will be provided using the contact information associated with your order.

You can use the tracking number to follow your package through the carrier's network.

My Tracking Number Isn't Updating

Don't worry if your tracking number doesn't show movement immediately.

A shipping label may be created before the package receives its first carrier scan. It can sometimes take additional time for tracking information to begin updating.

Packages may also travel between carrier facilities without receiving a publicly visible scan at every stage.

If your tracking has not updated for an unusually long period, please contact the applicable shipping carrier directly for additional information.

Can I Change My Shipping Address?

If you notice an issue with your shipping address after placing an order, please contact us immediately.

You can reach us through the Contact Us option on our website or at:

help@cordyscorner.com

If fulfillment has not begun, we may be able to update your shipping information.

Once your order has been marked as Processing, we are unable to change the shipping address or otherwise modify the order.

Because our team works to process orders quickly, we cannot guarantee that an address-change request will be received before processing begins.

Customer Responsibility for Shipping Information

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Before submitting your order, please carefully check:

Recipient name
Street address
Apartment, suite, or unit number
City
State
ZIP code

Cordy’s Corner is not responsible for delivery problems resulting from incorrect, incomplete, or outdated shipping information provided by the customer.

If you notice a mistake, please contact us as quickly as possible.

Can I Cancel My Order Before It Ships?

Orders may be canceled as long as fulfillment has not begun.

Once an order has been marked as Processing, it can no longer be changed or canceled.

If you'd like to request a cancellation, please contact us immediately.

Submitting a cancellation request does not guarantee that we'll be able to stop the order before processing begins.

My Package Says Delivered, But I Can't Find It

If tracking shows that your package was delivered but you cannot locate it, we recommend first:

Checking around your home, porch, garage, mailbox, or other common delivery locations
Checking with other members of your household
Checking with neighbors when appropriate
Checking with your apartment office, front desk, mailroom, or property manager when applicable
Confirming the shipping address on your order
Reviewing the carrier's tracking information for delivery notes
Contacting the shipping carrier directly

Carriers may occasionally place packages in less obvious locations or mark a package delivered shortly before the physical delivery is completed.

If you're still unable to locate your package, please contact the applicable shipping carrier directly with your tracking number.

Lost or Stolen Packages

Once an order has been handed over to the shipping carrier, its transportation and delivery are handled by that carrier.

Cordy’s Corner cannot control packages while they are traveling through a carrier's network or after they have been marked as delivered.

Customers are responsible for lost, missing, or stolen packages after the package has been transferred to the shipping carrier.

If you believe your package has been lost or stolen, please contact the applicable carrier directly to request additional information or begin any available investigation or claim process.

We recommend keeping your order confirmation and tracking number available when contacting the carrier.

Packages Delayed in Transit

Carrier delays can occasionally happen after an order leaves our warehouse.

Weather, holidays, transportation interruptions, high package volume, and other carrier-related issues may affect delivery.

A delayed package does not necessarily mean that it has been lost.

If tracking shows that your package is still moving through the carrier's network, we recommend allowing the carrier additional time to complete delivery.

For packages with extended periods of no movement, please contact the shipping carrier directly using your tracking number.

Returned-to-Sender Packages

A package may be returned to Cordy’s Corner by the carrier for reasons such as:

Incorrect or incomplete address
Missing apartment or unit number
Undeliverable address
Package not claimed
Delivery attempts were unsuccessful
Recipient refused the package
Other carrier-related delivery issues

If a package is returned to us, we'll contact you once we're able to process the returned shipment.

If the return was caused by an incorrect or incomplete address provided with the order, or another issue outside of Cordy’s Corner's control, the customer may be responsible for the cost of shipping the order again.

We will confirm any applicable reshipping charges before the package is sent again.

Damaged Shipping Packages

If your shipping box or mailer arrives visibly damaged, please inspect the merchandise inside as soon as possible.

Damage to the outer shipping package does not necessarily mean the merchandise itself has been damaged.

If your merchandise is damaged, defective, or unusable, please contact Cordy’s Corner within 14 days of the date your package is marked as delivered.

When contacting us, please include:

Your order number
A description of the issue
Clear photographs of the affected merchandise
Photographs of the shipping box or mailer when applicable
Photographs of any visible shipping damage

Please keep the merchandise and packaging until our team has reviewed your request, as additional photographs or information may be needed.

For complete information, please review our Returns, Refunds & Exchanges Policy.

Incorrect Items

If you receive an item different from what you ordered, please contact us within 14 days of delivery.

Do not use the incorrect item, remove its tags, or otherwise alter it.

Cordy’s Corner will cover approved return shipping for merchandise that we sent incorrectly as well as shipping for the appropriate replacement.

Please see our Returns, Refunds & Exchanges Policy for complete information.

Why Was Part of My Order Refunded?

Occasionally, an inventory discrepancy may occur and an item that appeared to be available when an order was placed may actually be out of stock.

If we're unable to fulfill an item from your order, that item may be canceled and refunded to your original payment method.

The remainder of your available order can still be prepared and shipped.

If you'd still like the canceled item, visit its product page and join the restock notification list if one is available.

We'll email you if and when the item becomes available again.

For more information about sold-out products, limited releases, and Cordy’s Corner Exclusives, please visit our Restock Information page.

Orders Containing Temporarily Out-of-Stock Items

For certain products that we know we can replenish—such as some Cordy’s Corner T-shirts and hoodies—our website may allow you to purchase an item even when it is temporarily out of stock.

When you purchase one of these products, your entire order will be held until all merchandise in the order is available and ready to ship.

The normal 1–3 business-day processing period will begin once all merchandise needed to fulfill the order is available.

This option is only offered on products that we expect to be able to replenish.

Please see our Restock Information page for additional information.

Split Shipments

In some circumstances, Cordy’s Corner may choose to ship an order in more than one package.

If your order is split into multiple shipments, you may receive separate tracking information for each package.

Receiving one package does not necessarily mean that your entire order has been delivered. Please review your shipment notifications and order information to determine whether additional packages are on the way.

Do You Offer International Shipping?

At this time, Cordy’s Corner ships within the United States only.

We do not currently offer international shipping, including shipping to Canada.

Many of the brands and products we carry are subject to distributor agreements that restrict us from selling or shipping merchandise outside of the United States.

Additionally, tariffs, import requirements, fees, and continued uncertainty surrounding international shipments make it difficult for us to provide the reliable shipping experience we want for our customers.

For these reasons, we are currently unable to accept international orders.

We appreciate the interest and support we receive from customers outside of the United States and understand that this limitation may be disappointing.

Freight Forwarders & International Forwarding Services

Customers who choose to have an order delivered to a third-party freight forwarder, package forwarding service, reshipping company, or other intermediary do so at their own risk.

Cordy’s Corner's responsibility for an eligible order ends upon confirmed delivery to the U.S. shipping address provided with the order.

We cannot guarantee or assume responsibility for the handling, forwarding, customs clearance, international transportation, loss, damage, fees, or delivery of merchandise after it has been received by a third-party forwarding service.

Our standard international shipping restrictions still apply.

Shipping During Sales, Holidays & Conventions

Cordy’s Corner is a small, family-owned business, and there are times throughout the year when we experience significantly higher order volume.

Major sales, holidays, product launches, and convention travel may occasionally result in processing times longer than our normal 1–3 business days.

When possible, we'll communicate significant processing delays through our website or other appropriate channels.

We appreciate your patience while our team works carefully to prepare every order.

Questions About Your Shipment?

If you have a question about your order before it has shipped, please contact Cordy’s Corner through the Contact Us option on our website or email: